Privacy policy

Introduction

DC Beauty d.o.o. (“we”, “our” or “us”) is committed to protecting your privacy and ensuring that your personal information is processed in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use and disclose your personal information and your rights regarding your personal information. By using our website or providing your personal information, you agree to the terms of this Privacy Policy.

Jurisdiction of management and processing of your personal data

DC Beauty d.o.o., Trg Ante Starčevića 10/1, 31000 Osijek (e-mail: [email protected], phone: 031/216-046 is the manager of your personal data that has been collected and processed.

Collection of personal data

We may collect the following personal data about you:

Name, contact information (such as email address and phone number) and billing information (such as credit card number) when you create an account or make a purchase on our website
Information about your purchases and preferences when you use our website or make a purchase
Information about your device and how you use our website, such as your IP address, browser type and operating system
Information you give us when you contact us or participate in a survey or promotion.

The data you give us is related to the registration, the purchase you want to make on our site. During registration, the site will ask you to enter only the necessary data to create a user account, which are sufficient to fulfill the terms of the sales contract that is concluded when purchasing our products.

Use of personal data

We may use your personal data for the following purposes:

To provide you with our products and services, including processing your orders and payments and shipping your purchases
To communicate with you about your purchases or respond to your inquiries and requests
To personalize your experience on our website and show you content and products that may be of interest to you
To send you marketing communications, including email and ads on Google, Facebook and Instagram, about our products, promotions and other news that may be of interest to you
To analyze how you use our website and improve our products and services
To comply with applicable laws and regulations

We use Google Analytics to analyze website traffic and improve the performance of our website. Google Analytics collects website traffic data via cookies and IP addresses. This data is used to evaluate website traffic, visitor behavior and website performance.

To opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout .

We use Facebook and Instagram ads to reach our target audience. Facebook and Instagram collect information about your activities on our website through cookies and pixels. This information is used to display relevant ads on Facebook and Instagram.

To learn more about Facebook and Instagram’s privacy policies and control the ads you see, visit https://www.facebook.com/about/privacy i https://help.instagram.com/519522125107875 .

We use Mailchimp for email marketing purposes. When you subscribe to our mailing list, your email address and name will be stored on Mailchimp servers. Mailchimp is GDPR compliant and takes appropriate measures to protect your personal data.

You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link in the emails we send.

Subscribe to the newsletter

By subscribing to our newsletter, which is available either at the foot of our page or appears as a pop-up form when entering the website, you agree to receive information about our offer, promotions and novelties offered by our company. Registration and withdrawal are completely free and you can unsubscribe at any time. You can do this by sending your e-mail address to [email protected] or by pressing the “Unsubscribe” button at the foot of one of our e-mail newsletters. We can send notifications about our products and content to your e-mail address in accordance with the Electronic Communications Act, unless you indicate at the time of purchase that you do not want to receive such notifications. We do not use (automatic) profiling and instead send you basic personalized messages that we believe may be of interest to you based on previous interactions with us. We will continue to process this information until you unsubscribe from it. At any time, you can opt out of the processing of your personal contact information for the purpose of such direct advertising by unsubscribing from receiving such e-news via e-mail to the address: [email protected] or sending a written request for cancellation to DC Beauty d.o.o., Trg Ante Starčevića 10/1, 31000 Osijek.

Communication with us

When you send certain questions / information to the contact information published on our website (email address, phone number) or via live chat, we process your personal data solely for the purpose of preparing answers to your questions and providing the necessary information.

For this purpose, we only collect your personal data that you voluntarily give us. All data collected through our website or otherwise communicated with us (e.g. via telecommunications) is collected for the purpose of providing services in our online store and for our internal management and operations.

Disclosure of Personal Information

We may disclose your personal information to the following categories of recipients:

Service providers who help us deliver our products and services, such as payment processors, carriers and marketing platforms (eg Google, Facebook, Instagram and Mailchimp)
Our professional advisors, such as lawyers and accountants
Law enforcement or government agencies if required by law or if we believe disclosure is necessary to protect our rights or the safety of our customers

International data transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where data protection laws may be less strict than those in the EEA. We will ensure that all international transfers of your personal data comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including the need to comply with any legal, accounting or reporting requirements.

In order to determine the appropriate retention period for personal data, we take into account the amount, nature and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes by other means.

Cookies

DC Beauty uses cookies on its website.

You might be wondering what are cookies? A cookie is a file that contains text information and is saved on your computer when you visit a website. They are most commonly used to store settings for the site, such as the appropriate language, username and preferences about which cookies you want to use. Also, they enable certain functionalities of the pages themselves that are not possible without cookies, such as session identifiers. During the visit, the website will make certain adjustments according to the text record in the cookie. We would like to note that cookies cannot access data and files on your computer.

We use cookies on our website for various purposes:

First, we use first-party cookies for the website to function properly and to enable certain features such as messaging, online ordering, and customer support assistance applications. These cookies include the PHP session cookie (PHPSESSID), which is a session identifier, and session-related cookies that store important logical information.

In addition, we use a cookie guard (cookieguard_allowedCookies) to remember your cookie preferences on our website.

We also use third-party cookies such as Google Analytics (_utma, _utmb, _utmc, _utmz, _utmv) to collect statistical information about website visits. This information helps us understand the preferences and habits of our visitors and improve our website accordingly. The data collected by these cookies is essentially anonymous and includes information such as the number of visitors, their location and the websites they visited.

Internet browsers allow the use and storage of cookies on your computer. You can remove existing cookies by following the instructions for your browser, which you can find at the following links: Chrome, Mozilla Firefox and Internet Explorer.

You can also disable cookies in your browser, but please note that certain functions on websites, such as logging into user accounts, selecting languages on multilingual sites, and personalizing the pages you visit, will be disabled. Here are instructions for blocking cookies in Google Chrome, Mozilla Firefox and Internet Explorer.

Google Chrome: https://support.google.com/chrome/answer/95647?hl=hr

Mozilla Firefox: https://support.mozilla.org/hr/kb/Kola%C4%8Di%C4%87i

Internet Explorer: http://windows.microsoft.com/hr-hr/windows-vista/block-or-allow-cookies

Please note that blocking cookies on our website may result in you losing access to certain functions, such as logging into user accounts and adding products to your shopping cart.

As part of our legal obligations, your personal data may be disclosed:

postal service providers, logistics/delivery service providers for the purpose of fulfilling your order (delivery data such as name, address, telephone number and email address will be sent to the delivery service provider, e.g. GLS Croatia);
distributors, suppliers of goods and authorized repairers;
accounting services, law offices and other providers of legal and business advice;
file and data destruction service providers;
Information technology service providers for software servicing and maintenance;
website administrators;
cloud computing service providers and email service providers;
providers of customer relationship management systems.

We undertake not to transfer your personal data to a third country outside the European Union and/or the European Economic Area or an international organization without an appropriate level of protection, neither by us nor by any other users.

Your rights

You have the following rights regarding your personal data:

Right of access: You have the right to request a copy of the personal data we hold about you.
Right to rectification: you have the right to request that we correct any inaccurate or incomplete personal data we have about you.
Right to erasure: You have the right to request the erasure of your personal data in certain circumstances, for example when the personal data is no longer necessary for the purposes for which we collected it or when you withdraw your consent.
Right to restriction of processing: You have the right to request the restriction of data processing when entering the website or by subsequent revocation.

In order to exercise these rights, please contact us using the contact details below.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to the way we handle our users’ personal information, we will post a new Privacy Policy on this page.

Contact details

To ask a question or comment about this Privacy Policy and our privacy practices, please contact us at [email protected] ili Trg Ante Starčevića 10/1, 31000 Osijek.

Notification of changes

Any changes to the Privacy Policy will be posted on this website. By using the website, the person confirms that he accepts and agrees with the entire content of this Privacy Policy.

Updated: Date of last modification